Contact

Use CTRL + F to search for your question by keywords.

If you are still unsure of who to ask for help, please contact the College Student Navigators directly: navigators@cotr.bc.ca

Having problems with COTROnline (Moodle)? Getting kicked out of the COTROnline website? Courses not appearing in your MyCourses page? Can't access a video or website in your course content? Need help submitting your video assignment? 

[accordion] [accordion_item title="COTROnline Help Desk"]

cotronline@cotr.bc.ca

@cotronline on Teams

[icon nline="1" name="fa-book"]Student Help Guide

KC120 (Learning Commons)

250-420-6846 (option 2)


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COTROnline Help Desk

cotronline@cotr.bc.ca

@cotronline on Teams

Student Help Guide

KC120 (Learning Commons)

250-420-6846 (option 2)

Don't understand the discussion question? Not certain what is required for an assignment? Can't meet a deadline? Can't see your grades or feedback?

[accordion] [accordion_item title="Please contact your course instructor"]

[icon name="fa-hand-o-right"]Some helpful advice for reaching out to your instructor[/icon]

[icon name="fa-search"]Find your instructor's contact info.[/icon]


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Please contact your course instructor

[icon name="fa-search"]Find your instructor's contact info.[/icon]

[icon name="fa-hand-o-right"]Some helpful advice for reaching out to your instructor[/icon]

Can't log in or need to reset your password? Need to access MS Teams? Can't access the College of the Rockies Portal or Webmail/Outlook? Can't access a library database or article? Can't login to AccessCOTR?

[accordion] [accordion_item title="Contact IT Student Help Desk"]

[icon name="fa-envelope"]studenthelp@cotr.bc.ca[/icon][icon nline="1" name="fa-book"]Password Support[/icon] [icon nline="1" name="fa-book"]Getting Started with Technology Base Camp[/icon]

[icon nline="1" name="fa-map-marker"]KC 109[/icon][icon nline="1" name="fa-phone"]250-420-6846[/icon]


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IT Student Help Desk

[icon name="fa-envelope"]studenthelp@cotr.bc.ca[/icon] [icon nline="1" name="fa-book"]Password Support[/icon] [icon nline="1" name="fa-book"]Getting Started with Technology Base Camp[/icon]

[icon nline="1" name="fa-map-marker"]KC 109[/icon][icon nline="1" name="fa-phone"]250-420-6846[/icon]

Need help registering for a course? Need help getting into AccessCOTR to print T22 forms, check final grades, or request transcripts?

[accordion] [accordion_item title="Contact College of the Rockies Registration"]

[icon name="fa-envelope"]reghelp@cotr.bc.ca[/icon][icon nline="1" name="fa-globe"]Admissions and Registration Website[/icon]

[icon nline="1" name="fa-phone"]250-489-8237, ext. 3237[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3237[/icon]


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Registration Help Desk

[icon name="fa-envelope"]reghelp@cotr.bc.ca[/icon][icon nline="1" name="fa-globe"]Admissions and Registration Website[/icon]

[icon nline="1" name="fa-phone"]250-489-8237, ext. 3237[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3237[/icon]

Need help finding an article, book, etc. for your paper? Need a student card? Need help with research or APA / MLA / Chicago formatting? Looking for a place to study or room to book for groupwork?

[accordion] [accordion_item title="Contact the Learning Commons Reference Desk"]

[icon name="fa-envelope"]circdesk@cotr.bc.ca[/icon][icon nline="1" name="fa-globe"]Learning Commons Website[/icon][icon nline="1" name="fa-address-card"]Link to Request Student ID Card[/icon][icon nline="1" name="fa-calendar"]Room and Equipment Bookings[/icon]

[icon name="fa-book"]Research help[/icon][icon nline="1" name="fa-phone"]250-489-8292, ext. 3292[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3292[/icon]


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Learning Commons Reference Desk

[icon name="fa-envelope"]circdesk@cotr.bc.ca[/icon][icon nline="1" name="fa-globe"]Learning Commons Website[/icon][icon nline="1" name="fa-address-card"]Link to Request Student ID Card[/icon][icon nline="1" name="fa-calendar"]Room and Equipment Bookings[/icon]

[icon name="fa-book"]Research help[/icon][icon nline="1" name="fa-phone"]250-489-8292, ext. 3292[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3292[/icon]

Need help scheduling an exam? Can't find your exam in RegisterBlast? Need Exam support or accommodations?

[accordion] [accordion_item title="Contact College of the Rockies Exam Services"]

[icon name="fa-envelope"]exam@cotr.bc.ca[/icon][icon nline="1" name="fa-globe"]Exam Services and Schedules Website[/icon]

[icon nline="1" name="fa-phone"]250-489-2751, ext. 3360[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3360[/icon]


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Exam Services and Schedules

[icon name="fa-envelope"]exam@cotr.bc.ca[/icon][icon nline="1" name="fa-globe"]Exam Services and Schedules Website[/icon]

[icon nline="1" name="fa-phone"]250-489-2751, ext. 3360[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3360[/icon]

Feeling overwhelmed? Not certain what is needed to complete your program or transfer to another institution? In emotional distress? Need an accommodation for an exam? Seeking counselling services?

Contact Student Services - all interactions are strictly confidential

[accordion] [accordion_item title="Contact Student Services"]

[icon name="fa-envelope"]studentservices@cotr.bc.ca[/icon][icon nline="1" name="fa-book"]Student Support Contacts[/icon][icon nline="1" name="fa-calendar"]Book an Appointment[/icon][icon nline="1" name="fa-handshake-angle"]Student Counselling[/icon]

[icon nline="1" name="fa-phone"]250-489-8243, ext. 3243[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3243[/icon]


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Student Services

[icon name="fa-envelope"]studentservices@cotr.bc.ca[/icon][icon nline="1" name="fa-book"]Student Support Contacts[/icon][icon nline="1" name="fa-calendar"]Book an Appointment[/icon][icon nline="1" name="fa-handshake-angle"]Student Counselling[/icon]

[icon nline="1" name="fa-phone"]250-489-8243, ext. 3243[/icon][icon nline="1" name="fa-phone"]Toll Free: 1-877-489-2687, ext. 3243[/icon]

Need writing, math, or STEM support? Looking for a Peer Tutor?

[accordion] [accordion_item title="Learning Commons Tutoring Support"]

[icon nline="1" name="fa-globe"]Tutoring Support Website[/icon][icon nline="1" name="fa-user"]Peer Tutoring Program[/icon]

[icon nline="1" name="fa-comments-o"]WriteAway online writing help[/icon][icon nline="1" name="fa-comments-o"]AskAway online research help[/icon]


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Learning Commons Tutoring Support

[icon nline="1" name="fa-globe"]Tutoring Support Website[/icon][icon nline="1" name="fa-users"]Peer Tutoring Program[/icon]

[icon nline="1" name="fa-comments-o"]WriteAway online writing help[/icon][icon nline="1" name="fa-comments-o"]AskAway online research help[/icon]

Use CTRL + F to search for your question by keywords.

If you are still unsure of who to ask for help, please contact the College Student Navigators directly: navigators@cotr.bc.ca